Having cargo held at customs is an importer’s nightmare — it costs time, storage fees, and can disrupt your business. Here’s why it happens and how to fix it.
Why Cargo Gets Held
Common causes include:
- Incomplete or inconsistent documents — customs entry, invoice, and packing list not matching
- Incorrect declared value or HS Code
- Missing permits — FDA, TISI, or product-specific licenses
- Flagged goods requiring inspection
Steps When Cargo Is Held
- Identify the cause — ask officers what the issue is
- Prepare additional documents as requested
- Coordinate with the checkpoint to clarify and resolve
- Pay duties/penalties (if any) and request release
The faster you act, the lower the storage costs and damage.
Preventing It From the Start
- Check what permits your goods require before ordering
- Declare the correct HS Code and value
- Keep documents complete and consistent
- Use a professional customs clearance service
When a Case Is Too Complex
Some cases — goods needing retroactive permits, or held on FDA/TISI grounds — require specialist expertise. JP Shipping offers problem-cargo solutions with a team that understands the process and coordinates directly with the authorities.
Is your cargo stuck right now? Contact us on LINE — we’ll find the fastest, fully-legal way forward.